General support
Email support@walterclawsoftware.com for product help, bug reports, and installation questions.
Support
Support that is direct, human, and centered on getting creators back to work.
If you need help with ClipScript, purchase questions, account connection issues, or export behavior, contact Walter Claw Software LLC and include enough detail for us to reproduce the issue quickly.
Business and legal contact
Email legal@walterclawsoftware.com for legal notices, policy questions, or formal business correspondence.
What to include
How to get a faster answer.
Good support requests are specific. The more precise the report, the easier it is to fix.
Version and Windows details
Include the ClipScript version if known, plus your Windows edition and whether the problem happened after an update.
What you expected
Describe the exact action you took and what you expected ClipScript to do at that moment.
What actually happened
Include any visible error message, screenshot, export issue, sign-in issue, or transcript behavior that looked wrong.
Current product scope
ClipScript is being developed as an official creator transcript workspace.
- Designed for Google accounts and YouTube channels the user owns or manages.
- Focused on transcript browsing, search, local archiving, favorites, and export.
- Intended to complement creator workflows, not replace YouTube Studio itself.
Response expectation
We aim to answer support requests promptly.
Walter Claw Software LLC is a small software business, so response times may vary, but support inquiries are part of the product, not an afterthought.