For support with ClipScript, Transcript Rescue, Repro Pack, BannerSafe for YouTube, App Icon Creator, business questions, or legal correspondence, use the contact details below. We keep communication direct, practical, and tied to getting the right request into the right inbox quickly.
Questions about ClipScript, Transcript Rescue, Repro Pack, BannerSafe for YouTube, App Icon Creator, transcript workflow, bug-report cleanup, YouTube banner crop safety, app icon creation, installation issues, transcript fetching, or unexpected app behavior should go to the support inbox.
Use the legal inbox for privacy questions, licensing discussions, legal notices, policy requests, or formal business communication.
The fastest way to get a useful answer is to include enough context for us to understand the situation on the first pass.
Tell us the product, page, action, export, import, fetch, or install step you were using when the issue or question came up.
If something looked wrong, include the error text, screenshot, transcript behavior, cleanup result, or outcome you actually saw.
For app support, the product name, your platform, app version, and whether you used a direct download can make troubleshooting much faster.
If you are not sure which inbox fits best, start with support and we will route it appropriately.
